customer care
SMS Terms
Terms for Grace Rituals SMS updates, the text message program of Grace Rituals, operated by Pure Serenity Shop LLC.
Last updated October 11, 2026
the program
Recurring automated marketing texts (restocks, new colours, occasional offers) and order updates, sent to the mobile number you provide.
joining
Tick the unchecked box on the SMS updates page or at checkout. Consent is not a condition of purchase.
frequency
Message frequency varies.
cost
We don't charge for messages. Msg & data rates may apply.
stopping
Reply STOP to any message. You'll get one confirmation and no more texts.
help
Reply HELP, or contact [email protected] / (877) 634-1410.
carriers
Carriers are not liable for delayed or undelivered messages.
privacy
Your number and SMS consent are not shared with third parties for their marketing. See our Privacy Policy.
contact
Pure Serenity Shop LLC · 4555 E 3rd St Ste 7 PMB 109, Los Angeles, CA 90022 · (877) 634-1410 · [email protected]